Should you feel that you and your family require support, the following services can provide you with practical, non-judgmental information, advice, confidential peer support and counselling.
Please consult your General Practitioner (GP) for further information and to ask for referrals if required.
If life is in danger or a person is highly distressed, feeling unsafe and you think they are a risk to you or themselves, dial 000 for immediate assistance.
On this page
To translate this page use the language icon above. 
Download: Support for families in Western Australia (pdf)
National support services for families
Child Wise
Child Wise offers information, support, counselling and advice from trained counsellors to help people deal with concerns relating to child sexual abuse and exploitation. If you have experienced child abuse in an institutional context you can contact the Child Wise Helpline.
1800 99 10 99 (operates 9am-5pm M-S)
Visit childwise.org.au
The Salvation Army
The Salvation Army assists families experiencing a sudden crisis in need of financial assistance (food, travel, water, phone, rates, clothing, etc).
1300 371 288 (operates 9am-5pm AEST M-F)
WA: 08 6210 3288
Lifeline
Lifeline provides a telephone and online counselling service for anyone who is experiencing a personal crisis, contemplating suicide or caring for someone in crisis.
13 11 14 (operates 24/7)
1800 Respect
Sexual assault, domestic and family violence counselling, information and referrals.
1800 737 732 (operates 24/7)
Beyond Blue
Beyond Blue provides a confidential phone or online service offering support and counselling by trained mental health professionals.
1300 22 46 36 (operates 24/7)
Blue Knot Foundation
Blue Knot Helpline and Redress Support Service provides specialist trauma counselling, support, information and referrals to adults who have experienced childhood trauma.
1300 657 380 (operates 9am-5pm M-S)
Support services in Western Australia
The Samaritans
Is a WA based not for profit organisation providing an anonymous telephone service offering help and support.
08 6383 9850 (operates 8am-8pm M-S)
Department of Communities - Child Protection
Protects and cares for Western Australian children and young people who are in need, and supports families and individuals who are at risk or in crisis.
1800 273 889
Child protection and family support
Crisis Care Helpline
Is a telephone information and counselling service for people in crisis and needing urgent help afterhours.
1800 199 008 or 08 9223 1111 (operates after hours, M-S)
Victim Support Service
Provides free, confidential counselling and support services for all victims of crime.
1800 818 988
Ngala Parenting Line WA
Is available for all parenting queries.
1800 111 546 (operates 8am-8pm, M-S)
Support for children and young people
Kids Helpline
Offers a free, confidential telephone and online counselling service for young people aged 5-25 years.
1800 55 1800 (operates 24/7)
Bravehearts
Offers a free telephone service providing information, counselling and support to those affected by child sexual abuse.
1800 272 831 (operates 8.30am-4.30pm M-F)
Australian Childhood Foundation
Provides support to children and families affected by abuse, family violence and neglect and offers counselling, therapeutic care, research activities and parenting education.
1300 381 581
Headspace
Provides free, confidential telephone or online mental health support to 12-25 year olds or their families. Visit the website to find a headspace centre in your state.
1800 650 890
Reachout
Is an online service that provides information, support and resources about mental health issues for young people and their parents.
Learn more
If you are concerned about your child’s mental health or behaviour, speak to your GP. Your GP can provide you with an appropriate counselling referral or further information on any of the above services and more.
Please note, neither the Australian Federal Police nor the Australian Centre to Counter Child Exploitation recommends or endorses any of the listed services. This information is provided should you feel you require assistance or support.
